Halton's Bulk Water Stations

Guelph Line Bulk Water Station

• Hours of Operation: Monday to Sunday - 24 hours/day
• Payment System: On-line account required (external link)
• Location: 1499 Guelph Line (Google Map link)
• Type: Dual User
• Service Connections:
  • Two top-fill connections
  • 50 mm (2") diameter stainless Type "A" male Cam-Lock coupling with flexible "drive-away" hose extension.
• Flow Rate: Recommended max = 378 L/min (100USGPM)

Harrison Court Bulk Water Station

• Hours of Operation: Monday to Sunday - 24 hours/day
• Payment System: On-line account required (external link)
• Location: 3089 Harrison Court (Google Map link)
• Type: Single User
• Service Connections:
  • 75 mm (3") diameter stainless type "A" male Cam-Lock coupling fill.
• Flow Rate: Recommended max = 1135 L/min (300USGPM)

Plains Road Bulk Water Station

• Hours of Operation: Monday to Sunday - 24 hours/day
• Payment System: On-line account required (external link)
• Location: 1100 Plains Road West (Google Map link)
• Type: Dual User
• Service Connections:
  Only 1 outlet can be used at a time.
  • 75 mm (3") diameter stainless type "A" male Cam-Lock coupling with plastic "breakaway" nipple fill.
    Note: Keypad terminal for dispensing from 3” connection displays in cubic meters (1m³ = 1,000 litres)
  • 50 mm (2") diameter stainless type "A" male Cam-Lock coupling with plastic "breakaway" nipple fill.
    Note: Keypad terminal for dispensing from 2” connection displays in litres
• Flow Rate:
  • 75 mm (3") diameter - recommended max = 1135 L/min (300USGPM)
  • 50 mm (2") diameter - recommended max = 378 L/min (100USGPM)

Todd Road Bulk Water Station

• Hours of Operation: Monday to Sunday - 24 hours/day
• Payment System: On-line account required (external link)
• Location: 29 Todd Road (at base of water tower) (Google Map link)
• Type: Dual User
• Service Connections:
  Only 1 outlet can be used at a time.
  • 75 mm (3") diameter stainless type "A" male Cam-Lock coupling bottom fill.
  • 75 mm (3") diameter stainless type "A" male Cam-Lock coupling bottom fill.
• Flow Rate: 75 mm (3") diameter - recommended max = 1135 L/min (300USGPM)

Fifth Line Station

• Hours of Operation: Monday to Sunday - 24 hours/day
• Location: 6620 Fifth Line, Milton (Google map)
• Type: Quad user
• Service Connections:
  • Three - 75mm (3”) diameter Aluminum Male Cam-Lock coupling Bottom Fills.
  • One - 100mm (4”) diameter Male Overhead Fill.
• Flow Rate: 35L/second, 2100 L/Min = 554.8 US Gal/Min

Lawson Road Bulk Water Station

Burnhamthorpe Road Bulk Water Station

1. Set up an online account (external link). Once you set up your account, you will receive:
   • an initial email instructing you to confirm your email address
   • a phone call from Halton Region to validate your application; and
   • a second email instructing you to log into your new account to activate it.
2. To activate your account, you will choose a unique 4-digit Access Code and unique 4-digit PIN number for each vehicle or driver using the bulk water stations. The drivers will need to remember the Access Code and PIN to use the stations.
3. You must deposit funds into your new online account using VISA or MasterCard prior to using the new system at the bulk water stations. If necessary, Halton Regional Center (located at 1151 Bronte Road, Oakville (Google Map link)) can process debit, credit card and cash payments. You still require an online account, even if you are paying in person at Halton Regional Centre.
4. We recommend you set up your online account as soon as possible.

If you require assistance in setting up your online account, please call 311, or 905-825-6000, or Toll Free 1-866-442-5866.

1. When you set up your new on-line pre-payment account (external link), you will be instructed to chose 4-digit Access Code(s) and 4-digit PIN number(s). You will need to remember these numbers when you use the bulk water stations.
2. Prior to your first visit to the bulk water station, you must pre-pay to your online account using Visa or MasterCard. If necessary, debit, credit card and cash payments can be loaded onto your online account n person at:
   • Halton Region Head Office
     1151 Bronte Road, Oakville (Google Map link)
     Monday to Friday, 8:30 a.m. to 4:30 p.m. (excluding statutory or declared holidays)
     Accepted Methods of Payment: Cash, Cheque, Visa or Mastercard, Debit Cards
3. Upon arrival at the the bulk water station, you will be prompted to input your Access Code and PIN number into the keypad terminal.
4. The terminal will display the volume of water available to that account (in cubic meters) based on the current pre-paid account balance.
5. All terminals display in cubic meters, except the 50 mm (2”) connection at the Plains Road station, which displays in litres. Note that one cubic meter (1 m3) = 1,000 litres.
6. You will then enter the desired volume of water to be dispensed, press "Start" and commence pumping. You may press "Stop" at any time.
7. Your online bulk water account will be automatically debited according to the volume of water drawn. You may deposit additional funds to your account at any time. Funds will be available within approximately 30 minutes of deposit.

• Use your hand or body to shield your PIN when you are conducting transactions at any bulk water station
• Regularly check your account to verify all transactions have been properly documented. If you detect any unusual activity, please call 311, or 905-825-6000, or Toll Free 1-866-442-5866
• Your Access code and PIN are the keys to your account. Never disclose your Code and/or PIN to anyone or you could be liable for losses. You are the only person who should know it
• Memorize your PIN. If you suspect that someone knows your PIN, change it immediately
• When selecting your PIN, never use obvious information
• Change your PIN number on a regular basis (at least every 3-4 months)
• Be alert. If someone is watching you and makes you feel uncomfortable cancel the transaction

The 2024 rate is $3.26 per cubic meter (1 cubic meter = 1,000 litres).

The rate is calculated based on a sample resident charge which includes:

• Monthly water and wastewater service charges
• Usage charge per cubic meter (75% exemption for the wastewater component)

Bulk water rates reflect the Region's operating costs, water consumption history, and population/water demand growth projection.

Please note: The coin operated station closed permanently as of May 31st, 2018.

The bulk water station is easy to operate. It can take anywhere from 10 to 50 minutes to fill a hauler, depending on the volume of water requested.

Step 1

• Approach the bulk water dispensing station slowly.
• Park your truck in the proximity of the filling connection.
  • Ensure your vehicle does not block traffic.
  • Turn your engine off.

Step 2

• Set up your hose correctly.
  • For bottom filling - Unpack your low-level hose connection and connect to the male camlock filing connection. Use adaptors if necessary.
  • For top filling - Make sure your cistern (tank) hatch is open and the hose extension outlet of the loading arm is pointing towards the opening.

Step 3

• Upon arrival at the bulk water station, the driver will be prompted to input their assigned 4-digit Access Code and PIN number into the keypad terminal.
  • The terminal will display the volume of water in cubic meters available to that account based on the current pre-paid account balance.
• The driver will then enter the desired volume of water in cubic meters to be dispensed, press "Start" and commence pumping.
  • Your online bulk water account will be automatically debited according to the volume of water drawn.
• You may deposit additional funds to your account at any time. Funds will be available within approximately 30 minutes of deposit.

Note: You may stop the transaction at any time by pressing "Stop".

Step 4

• Unhook your connection.
• Please close keypad terminal cover door.

Abnormal operating conditions may occur during:

• Cold weather or snow storms.
• Freezing rain or severe rainfall.
• High wind.
• Blackouts or at night.
• Equipment malfunction.
• High flow rates.

Should you experience difficulties operating the station, refer to the instructions mounted on the control cabinet access door.

Winter Conditions

Each bulk water station is equipped with a salt box. The Region's maintenance staff ensures that the salt box has salt or salt alternatives in it at all times.

Municipal road crew remove snow at and near the bulk water stations. Some hand shovelling may be required to access the keypad terminal to turn the water on. Be careful while operating on ice or during freezing rain, severe rainfall or high wind.

Please keep door to keypad terminal closed once you are finished dispensing water.

High Flow Periods

The Region experiences higher water consumption rates in the morning, between 7 a.m. and 9 a.m., and in the evening, between 5 p.m. and 9 p.m.

You might experience a small drop in pressure between these times while filing a tank with water. This might prolong your effort by a few minutes.

We recognize there are companies throughout Halton Region that require water for a variety of non-potable (non-drinking) water uses such as construction, street cleaning, agriculture, and landscaping. We can support these companies while at the same time ensuring the safety of the municipal drinking water supply in accordance with the Safe Drinking Water Act. As part of this assurance, all the Region’s bulk water stations are equipped with a Backflow Prevention Device. These devices prevent the reverse flow of any potentially contaminated water from entering the drinking water distribution system. Each Backflow Prevention device installed at the stations are inspected and maintained on a regular basis.

Protect the water from being contaminated by organisms or toxic chemicals! Any element of the bulk water collection system could provide a spot for contamination.

Owners/Operators of water hauler trucks must ensure that:

• Drinking water must be obtained from a supply that complies with the requirements of Ontario Drinking - Water Quality Standards (external link)
• Take appropriate measures to protect the tank, equipment and connections from becoming contaminated during storage, filling, transportation and delivery of the drinking water
• Inlets or openings of containers used for drinking water haulage are constructed and maintained in a manner that will prevent the entry of insects, rodents or any foreign material that may contaminate the water. With the exception of instances where cleaning, emptying or filling of the tank is occurring, inlets or openings should be covered and sealed at all times
• Lubricants are used that may come in contact with the drinking water, the lubricants are of such quality that the lubricants do not contaminate the water or cause a health hazard
• Bulk containers have not been previously used to transport any substance other than water and are cleaned and sanitized prior to transporting drinking water
• Bulk containers are clearly and appropriately labelled, such as "Drinking Water" or "Potable Water" and "Water Not Safe for Drinking" or "Non-Potable Water"
• Surfaces with which drinking water comes in direct contact are cleaned and sanitized as often as is necessary to maintain them in a clean and sanitary condition
• Articles or pieces of equipment that is used for the distribution of drinking water is:
  • Of sound and tight construction
  • In good repair
  • Made of surfaces that can be readily cleaned and sanitized (where drinking water comes in direct contact)
  • Corrosion-resistant and non-toxic
  • Free of cracks, crevices, and open seams

Sanitizing Bulk Water containers

Safety Precautions:

• Never enter a tank without first consulting with the Ministry of Labour to determine whether confined space precautions are required
• The solution and rinse water should be disposed of in a manner that does not adversely affect the environment

The Region only tests the water in Halton’s distribution system before its Backflow Preventor and does not test the water beyond the Station Backflow Preventor. Beyond the Station Backflow Preventor, contamination or cross-contamination of the water may occur and, as such, the water taken beyond the Station Backflow Preventor may not be potable.

Potable Users: we recommend potable users to also utilize the overhead fill connection at the following stations as the overhead fill connections provide an air gap for added protection.

Stations with overhead/top fill options: