Current Water Restriction Level Level 1 - Careful Use

Halton’s Water Meter Replacement Program

If you have received a letter from Halton Region, your water meter has been identified as old or inefficient and must be replaced. Please book your meter replacement appointment with Halton Region as soon as possible.

To book your appointment:

• Submit an online appointment request form
• email accesshalton@halton.ca
• call 311; 905-825-6000; or toll free 1-866-442-5866

For more information about the program, visit halton.ca/watermeter.

Halton’s annual drinking water quality reports

Halton Region is responsible for water purification and distribution, and wastewater treatment and collection in Oakville, Burlington, Milton and Halton Hills. Halton consistently monitors the quality of drinking water quality to ensure it is safe when it reaches your home, school or business. Halton also treats the wastewater before safely discharging it back to receiving waters.

• Frozen water pipes
  Learn how to reduce the risk of frozen water pipes in winter.
• Outdoor Water Use Program
  The Outdoor Water Use Program monitors the Region's drinking water systems on a daily basis. If Halton's drinking water systems become stressed the Region can implement outdoor water use restrictions.
• Water Conservation
  How to conserve water inside and outside your home. Find information on toilet rebates, rain barrels and more.
• Water Quality & Protection
  Information about Halton's drinking water system, annual reports, backflow prevention, well water testing, source protection and more.
• Halton Children's Water Festival (external link)
  The Festival teaches students in grades 2 to 5 about the importance of ground and surface water.
• Wastewater
  Learn how wastewater is treated, or learn about the Biosolids Recycling Program.
• Understanding Your Water Bill
  Includes the 2018 rate card and a breakdown of water and wastewater rates.
• Basement Flooding
  Learn about the plumbing and drainage systems inside and outside your home. Find out if you are eligible for a subsidy through Halton's Basement Flooding Prevention Subsidy Program.
• Bulk Water
  Halton operates 9 bulk water stations across the Region. A bulk water station is a location where commercial business and the general public can get large volumes of water. 
• Environmental Assessments
  When a need for construction or reconstruction of water and wastewater infrastructure is identified an environmental assessment is conducted. 
• Permits
  Halton Region's Services Permit staff is responsible for issuing many different permits. relating to water, sanitary sewer and Regional road activities.